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Inquiries about API
If you have any inquiries about API, please contact the asset manager below.
| Name | Activia Management Division of TLC REIT Management Inc. |
|---|---|
| Address | Shibuya Solasta 18F, 21-1 Dogenzaka 1-chome, Shibuya-ku, Tokyo |
| Tel | +81-3-6455-3377 |
| Business hours | 9:30 a.m. to 6:00 p.m. (except for Saturdays, Sundays, public holidays, and year-end and New Year holidays) |
| E-mail Address | activia-ir@tokyu-trm.co.jp |
Complaints and disputes related to the financial instruments business and other businesses
TLC REIT Management Inc. (hereinafter the “Asset Manager”) strives to resolve complaints as the asset manager for API, and seeks to resolve complaints through the organization below.
This organization is commissioned by The Investment Trusts Association, Japan, of which the Asset Manager is a member, to help resolve complaints and accept complaints from customers.
The organization's contact information is below.
| Name | Financial Instruments Mediation Assistance Center (a specified non-profit corporation) |
|---|---|
| Address | 1-1 Nihonbashi Kayabacho 2-chome, Chuo-ku, Tokyo 103-0025 |
| Tel | +81-120-64-5005 (toll-free) |
| URL | http://www.finmac.or.jp/english/ |
| Business hours | 9:00 a.m. to 5:00 p.m. (except for Saturdays, Sundays, public holidays, and year-end and New Year holidays) |